SellYourMac.com Reviews

SellYourMac.com has an overall rating of 4.4 based on 27 reviews. Customer feedback on SellYourMac.com is mixed: SellYourMac.com reviewers highlight positive aspects like fast payment process, excellent customer service, easy shipping, competitive pricing, which strongly appeal to individuals looking to sell used Apple products. However, SellYourMac.com is often criticized for its limited device options, lower offers than expected, shipping costs, potential delays in processing.

4.4/5.0

27 reviews

5 Stars

17

4 Stars

4

3 Stars

3

2 Stars

2

1 Star

0

All SellYourMac.com Reviews (27)
JeanRamires_30
May 31, 2026
"My shipping kit showed up super fast"
I was surprised by how quickly my shipping kit arrived. I expected to wait a bit, but it showed up in about two days, maybe even less. The box and label were already included, so I didn’t have to figure much out or run around getting anything ready. It made the whole start of the process feel really easy
ROOKS
May 28, 2026
"Used them a few times now"
I’ve used SellYourMac.com a couple times now to sell some old Macs that were just sitting around in my closet, right next to a bunch of cables I keep telling myself I’ll organize someday. Both times the process was smooth. The quotes seemed fair enough to me, and the payment showed up when they said it would. One time the shipping box took a little longer to arrive, but it wasn’t a big deal. Overall, they were easy to deal with, and I’d probably use them again.
John-sassaman
May 28, 2026
"Got paid faster than expected"
I was surprised how quick the payment showed up. I thought I’d be waiting around longer, but it came through fast. Super nice, though I was still kind of checking every five minutes like an impatient maniac.
David.garrett
May 18, 2026
"I got an online quote for my..."
I got an online quote for my old MacBook, and after they checked it out, that’s exactly what they paid me. No weird changes or last-minute lowball offer, which I really appreciated. The whole thing was easy and felt fair
EVANS
May 11, 2026
"i mean, whenever I needed help..."
i mean, whenever I needed help, support was actually there and ready to assist. It made the whole experience a lot less stressful.
Peggy_castro90
May 06, 2026
"Updates didn’t really meet my expectations"
I did get replies, so it wasn’t like I was being ignored, but I was expecting the updates to be a bit more specific. Most of the details felt vague, and I was left still wondering what was actually going on
nicolebrandt7946
April 17, 2026
"I’m probably a little biased because I already..."
I’m probably a little biased because I already prefer anything that makes selling old tech less annoying, but this was a easy experience. The process was simple, moved along quickly enough, and I didn’t have to overthink it. There was one small delay, which was a little frustrating, but overall it was smooth and easy to get done.
nettie_Corley04
April 12, 2026
"I had an old MacBook sitting around and..."
I had an old MacBook sitting around and finally decided to sell it. The whole thing was straightforward, and what I really appreciated was that the payment came through right when they said it would. No random delays or back-and-forth, and the amount matched the quote too. Overall, it was a smooth experience and I’m happy with how it went
hello_thomas493
March 30, 2026
"Got more for my trade-in than I expected!"
I ended up getting a better trade-in value than what Apple was offering, which was a nice surprise :)
gertrude1995
March 29, 2026
"Final price wasn’t explained clearly"
The initial quote seemed okay, but once it got to the fees and final payout, things felt unclear. I was a bit annoyed because I had to guess what I was actually going to end up with instead of it being explained upfront.
SueJohnson_72
March 22, 2026
"Helpful staff when I was mentally drained"
I was feeling mentally drained when I went in, but the staff made everything easy. They were professional, laid-back, and answered my questions without making the whole thing feel awkward or stressful.
Irene-edgell
March 22, 2026
"I had a really good experience with sellyourmac.com..."
I had a really good experience with sellyourmac.com. The best part for me was how easy the tracking was to follow, I could see where my package was and when they received it, which made the whole process feel a lot less stressful. They sent the payment after checking everything, and there were no issues. Overall, it felt simple, fair, and definitely worth using.
CalvinCantrell_32
March 19, 2026
"Fair Price, but Nothing Special"
The price was decent overall, and I’d say it was reasonable for what I got. That said, it wasn’t exactly the best deal out there, so it didn’t really wow me. Okay, just not amazing
hello_yvonne536
March 14, 2026
"Honestly felt安心 about my data"
I handed over my Mac to be wiped, and I’ll admit, I was thinking, “Okay, please let this be handled properly.” But they kept me updated the whole time, which made a huge difference. By the end, I felt really good knowing my data was taken care of the right way.
hello_mable783
March 07, 2026
"I used sellyourmac.com when I finally decided to..."
I used sellyourmac.com when I finally decided to part with my old MacBook, and in my opinion, the whole thing felt a lot less complicated than I expected. Getting the quote only took a minute or so, and once they sent the shipping label, it basically took the guesswork out of what to do next.

I just dropped it off, waited a few days, and then got paid. For me, it was one of those rare online selling experiences that actually felt straightforward and convenient from start to finish.
JohnHunt_25
February 27, 2026
"Fair grade and no weird surprises"
I sent in my old MacBook and expected one of those emails like, “hey, we found extra wear, so the offer changed,” but that never happened. The condition grade they gave felt fair and pretty much matched what I had selected online.
The payout stayed the same, and the whole process was easy. I did ask support a quick question and they basically replied with, “yep, everything looks good and your payment is on track,” which was nice to hear. Nothing fancy, just straightforward, and I’d use sellyourmac.com again if I had another device to sell.
John_mack82
February 19, 2026
"Not gonna lie, it didn’t feel fully trustworthy"
Not gonna lie, the process started out okay, but things got a little weird toward the end. The final offer changed, and the communication felt vague, which made me uneasy. I’m not saying it was a scam or anything, but I just didn’t feel comfortable enough to trust it again
stanley-May
February 14, 2026
"Changed my mind, return was easy"
I sent in my MacBook and then kind of confused myself by changing my mind at the last minute. I expected the return to be a whole thing, but it was simple and nobody gave me any weird runaround.
They kept me updated, which helped because I wasn’t totally sure what was happening at first. It came back safely packed after a few days, and overall it went smoother than I thought it would.
rosemills3866
February 02, 2026
"I brought in my old Mac for..."
I brought in my old Mac for an inspection they were fair about it. Whoever runs this place is to blame for keeping things straightforward and not making it feel like I was getting pushed into anything extra.
juanita_Bell80
January 23, 2026
"Support was helpful, just slower than I’d like"
I did get answers to my questions, but it took longer than I was expecting. I’m a little cautious with things like this because delays can make me worry if something goes wrong or I need help quickly. Once they got back to me, the response was helpful enough. Overall, not a bad experience, but not exactly great either.

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